Effective Date: 1st Jan 2026
Who we are
Our website address is: https://thebotaniqlabs.com
BOTANIQ (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers, users, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our products, services, and digital platforms.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you use our website, place orders, or communicate with us. This may include your name, email address, phone number, billing and shipping details, and payment information. Additionally, we may collect non-personal information such as browser type, device information, IP address, and browsing behavior through cookies and analytics tools.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
2. How We Use Your Information
The information we collect is used to provide, operate, and improve our services. Specifically, we may use your data to process transactions, deliver products, respond to inquiries, send updates or promotional communications, and enhance user experience. We may also use aggregated data for internal analysis and business development.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers who assist in operating our business, such as payment processors, delivery partners, and marketing platforms. These parties are obligated to keep your information confidential and use it only for specified purposes. We may also disclose information if required by law or to protect our legal rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. While we strive to safeguard your information, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You have the option to disable cookies through your browser settings; however, this may affect certain functionalities of the website.
6. Your Rights and Choices
You have the right to access, update, or request deletion of your personal information. You may also opt out of receiving promotional communications at any time by following the unsubscribe instructions or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. Users are encouraged to review the privacy policies of those websites independently.
8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
info@thebotaniqlabs.com
Kathmandu, Nepal
This Privacy Policy is designed to ensure transparency and demonstrate our commitment to maintaining the confidentiality and security of your information while engaging with BOTANIQ.